Privacy Policy

1. Who controls your personal data?

Spot Liquidity is the controller of personal information collected through this website. We operate from Dubai, United Arab Emirates. Privacy enquiries and data-rights requests may be sent to support@spotliquidity.com.

2. Information we collect

When you submit the consultation form, we may collect your name, business email address, company, optional telephone number, service requirement and the information you include in your message. Our hosting provider may also process routine technical information such as IP address, browser type, request time and security logs.

3. Why we use your information

We use enquiry information to review your request, communicate with you, provide information about our services, maintain security, prevent abuse and establish or manage a potential business relationship.

4. Legal bases

For enquiries, processing is generally necessary to take steps at your request before entering into a contract and for our legitimate interests in responding to business enquiries, operating the website securely and developing business relationships. Where the law requires consent for a specific activity, we will request it separately.

5. Data minimisation

Please do not submit passwords, trading credentials, payment-card information, special-category personal data or confidential client data through the website form. Provide only the information reasonably needed for us to understand your enquiry.

6. Who receives the information?

Information may be accessible to authorised Spot Liquidity personnel and service providers that support website hosting, email delivery, security and IT administration. We do not sell personal information to advertisers. We may disclose information where required by law, regulation, court order or to protect legal rights.

7. International transfers

Spot Liquidity operates from the UAE and its technology providers may process information in the UAE, the United States or other countries. Where GDPR transfer rules apply, we will use an appropriate transfer mechanism and supplementary safeguards where required. Contact us for further information about relevant safeguards.

8. Retention

Website enquiries are normally retained for up to 12 months after the last meaningful interaction, unless a longer period is needed to establish, exercise or defend legal claims, comply with law, or manage an ongoing client or supplier relationship. Delivery-security logs contain a hashed email value rather than the message content and are retained only as long as reasonably necessary for troubleshooting and security.

9. Your rights

Where the GDPR or similar law applies, you may have rights to access, correct, erase or restrict your personal data, object to certain processing, receive portable data and withdraw consent where processing relies on consent. You may also lodge a complaint with the data-protection authority in your country of residence, work or the place of the alleged infringement.

10. How to exercise your rights

Email support@spotliquidity.com with the subject “Data Protection Request”. We may need to verify your identity before completing a request. Applicable requests are normally answered within one month, subject to lawful extensions.

11. Security

We use HTTPS, access controls, restricted server directories, anti-spam measures and limited delivery logging. No internet transmission or storage system can be guaranteed completely secure, so avoid sending unnecessary or highly sensitive information.

12. Cookies and external links

The current website does not use analytics or advertising cookies. It stores only a local privacy-notice preference on your device. See the Cookie Policy. Links to LinkedIn, Instagram and external references take you to third-party websites governed by their own privacy practices.

13. Changes to this policy

We may update this notice when our services, legal entity, providers or legal obligations change. The current version will always be published on this page with its update date.